Frequently Asked Questions - Phoenix House Cleaning
Everything Phoenix homeowners need to know about our cleaning services
Why do you recommend a deep clean for first-time Phoenix clients?
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A deep clean creates the perfect foundation for ongoing maintenance in Phoenix homes. It addresses accumulated desert dust, hard water stains, and neglected areas that standard cleaning doesn't cover. Once we establish this baseline of cleanliness, our regular standard cleans can effectively maintain your home at this higher level. Phoenix's unique climate with dust storms and monsoons makes this especially important.
How much does deep cleaning cost in Phoenix?
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Deep cleaning in Phoenix typically ranges from $250-600 depending on home size. A 1-2 bedroom home averages $250-350, 3-4 bedrooms $350-450, and larger homes $450-600+. Standard cleaning costs $120-300. Most Phoenix homeowners find that starting with a deep clean and maintaining with biweekly standard cleans provides the best value, especially given our dusty climate.
What's included in a deep clean checklist for Phoenix homes?
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Our Phoenix deep clean checklist includes: baseboards and window sills hand-wiped (essential for dust control), microwave interior cleaning, oven and refrigerator exterior deep clean (inside cleaning available as add-on), light fixtures and ceiling fans (dust magnets in Phoenix), behind and under furniture where dust accumulates, detailed grout and tile scrubbing (important for hard water stains), air vent covers cleaned, switch plates sanitized, plus everything in a standard clean. We pay special attention to areas affected by Phoenix's desert environment.
How long does each type of cleaning take?
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A deep clean typically takes 3-5 hours for an average Phoenix home, as we're thoroughly addressing every area including those affected by desert dust. Standard cleans are more efficient, usually taking 1.5-2.5 hours, since we're maintaining an already clean home. Move-out cleans usually take 3-4 hours depending on the property size and condition. The exact time depends on your home's size and specific Phoenix-related challenges like dust accumulation.
What should I expect from a move-out clean in Phoenix?
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Our Phoenix move-out clean is designed to prepare your property for the next tenant or owner. This comprehensive service includes deep cleaning all rooms, appliance exteriors (inside cleaning available as add-on), inside cabinets and drawers, scrubbing bathrooms from top to bottom, cleaning light fixtures, baseboards, window sills (important for dust), and ensuring the property passes Arizona landlord inspection standards. We clean every surface that's accessible once the property is empty.
Should the house be empty for a move-out clean?
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Yes, the property should be completely empty for a move-out clean. All personal belongings, furniture, and items should be removed before our Phoenix team arrives. If items are still present, we'll do our best to work around them, but we cannot guarantee the same level of thoroughness. Important: Any items left in the property will be considered trash and may be disposed of during cleaning. We cannot determine what is valuable versus what should be discarded, so please ensure all items you wish to keep are removed before your scheduled service.
Can I book a standard clean without a deep clean first?
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While you can book a standard clean, Phoenix residents are much happier with results when they start with a deep clean. Standard cleans are designed to maintain cleanliness, not establish it. Without that initial deep clean, problem areas persist and the overall results don't meet your expectations. This is especially true in Phoenix where dust accumulation and hard water stains require initial deep attention.
How often should I schedule standard cleans after my deep clean in Phoenix?
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Most Phoenix homeowners find that biweekly service strikes the perfect balance - frequent enough to combat desert dust while being cost-effective. Weekly service works great for busy families, pet owners, or those with allergies to dust. Monthly service can work for smaller households, though Phoenix's dusty climate often makes biweekly service the minimum for maintaining a truly clean home. During monsoon season (July-September), you might want to increase frequency.
How does Phoenix's climate affect cleaning needs?
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Phoenix's desert climate creates unique cleaning challenges. Dust storms (haboobs) can coat everything in fine dust within minutes. Low humidity means dust doesn't settle but continuously circulates. Hard water leaves mineral deposits on fixtures and glass. Intense sun can fade and damage surfaces. Pool areas need extra attention. Our Phoenix cleaning teams are trained to address these specific challenges using techniques and products suited for desert living. We recommend more frequent cleaning than in other climates.
What areas of Phoenix do you service?
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What's your cancellation policy for Phoenix services?
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We understand that Phoenix life happens - from last-minute golf invitations to unexpected dust storms. To be fair to both our clients and our team, we ask for at least 48 hours notice for cancellations or rescheduling. If you need to cancel with less than 48 hours notice, a 50% service fee applies. This policy allows us to compensate our Phoenix team members who have already arranged their schedules and helps us maintain fair pricing for all our Valley clients.
Do I need to be home during the cleaning?
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You don't need to be present during the cleaning. Many of our Phoenix and Scottsdale clients provide us with entry instructions (lockbox codes, garage codes, or hidden keys) and go about their day - golfing, shopping, or working - while we clean. Our team is fully insured and bonded, and we treat your Phoenix home with the same care and respect we'd treat our own. We'll lock up when we're done and can send you a completion notification.