Privacy Policy | Spotless Society

Privacy Policy

Effective Date: July 15, 2025

Spotless Society ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit spotlesssociety.com and any related pages (the "Site").

1. Information We Collect

Information you provide voluntarily. When you fill out forms, request a quote, or schedule a cleaning via Calendly, we collect the details you submit (such as your name, email address, phone number, address, and cleaning preferences).

Information collected automatically. Like most websites, we collect certain information automatically from your device—including IP address, browser type, referring pages, and interaction with our pages—using cookies and similar technologies.

2. Cookies & Similar Technologies

We use cookies to:

  • Ensure site functionality. Our cookie‑consent banner stores your choice in localStorage.
  • Enable appointment scheduling. We embed Calendly (calendly.com) so you can book services. Calendly sets functional cookies to remember your booking data and deliver confirmations. Marketing cookies are disabled by default on this site.
  • Analyze traffic. We may use privacy‑centric analytics (e.g., Plausible) to understand page performance. IP addresses are anonymized where possible.

3. How We Use Information

  • Provide, operate, and maintain the Site;
  • Schedule and manage your cleaning services;
  • Respond to inquiries and customer support requests;
  • Improve our services and user experience;
  • Send transactional messages (e.g., booking confirmations);
  • Comply with legal obligations.

4. Sharing & Disclosure

We never sell your personal information. We share it only with:

  • Service providers. Calendly (scheduling), email platforms, and secure payment processors that help us deliver our services. Each provider is bound by confidentiality and data‑processing agreements.
  • Legal authorities. If required by law or to protect our rights.

5. Your Choices

You can disable non‑essential cookies via our banner or through your browser settings. You may also contact us to update or delete your personal data.

6. California Privacy Rights (CCPA/CPRA)

If you reside in California, you have the right to request: (1) categories of personal information we collect, (2) deletion of your information, and (3) that we do not “sell” or “share” your personal information (we do not).

7. Security

We use industry‑standard safeguards—including HTTPS encryption and secure access controls—to protect your data.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal data from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll post the revised version with a new effective date on this page.

11. Contact Us

If you have questions about this Policy, email us at clean@spotlesssociety.com.

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